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Contracts carry the guarantee by default
Every contract is backed by Truvia.
When you use Truvia, you are not just trusting the other party. You are trusting a documented process. Locked funds, milestone proof, dual confirmation, three hour disputes, and a written finding on every case. That is the guarantee.
A guarantee you can read, not just trust.
Most guarantees live in marketing copy. Truvia's guarantee lives in the contract. Every promise is spelled out in the terms both parties sign, backed by a locked vault, a documented process, and a written finding on every case.
If a delivery falls short, a deadline is missed, or a party stops responding, the guarantee is what determines what happens next. Not opinion, not negotiation, not social pressure. The contract.
1 contract
The agreed terms govern every finding
2 confirm
Dual confirmation required before release
3h cap
Dispute resolution, same day, every time
Five pillars hold the guarantee up.
Every one of these is written into the contract before any money moves. Together they are what make the guarantee more than a promise.
Locked vault funds
Every contract funds into a segregated escrow vault. Funds stay locked until the agreed release conditions are met. No shortcuts, no silent release.
Written contract terms
Deliverables, deadlines, milestones, and release conditions are all written down before funding. Nothing is agreed verbally, nothing is disputed by memory.
Milestone evidence
Every milestone requires proof. Screenshots, files, chat records, delivery photos, all timestamped and tied to the contract so both sides can see progress.
Three hour disputes
If something goes wrong, a dispute is opened from the contract. Both sides present evidence, and a written finding is issued the same day.
Accountability on breach
Where a contract is breached, the applicable 2.5% breach fee is applied under Truvia's published terms. Promises have consequences.
Direct bank withdrawals
Once the vault unlocks, funds can be withdrawn to any eligible Nigerian bank account. No detours, no third party wallets, no hidden delays.
Four steps from signing to guarantee.
The guarantee activates the moment the contract is confirmed. Here is exactly how it protects both parties.
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01
Both Parties Agree on the Contract
Every contract on Truvia starts with a written agreement. The deliverables, deadlines, milestones, and release conditions are all spelled out before any money moves. If one party wants changes, they can appeal until both sides agree on the same terms.
The guarantee activates the moment both parties sign off on the same contract.
Nothing verbal, nothing implied.Every promise in the guarantee is written down before funding. -
02
Funds Lock in the Escrow Vault
The paying party transfers the agreed amount into the contract's dedicated escrow vault. The moment the funds land, they are locked and cannot be withdrawn by anyone until the contract says so.
The recipient sees the funds on their dashboard. The money is real, it is there, and it is not going anywhere until the milestones are met.
- Segregated account per contract
- Locked on arrival, not on request
- Visible to both parties at all times
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03
Milestones Are Delivered with Proof
As the recipient works through the contract, each milestone requires evidence. A seller uploads packaging photos. A designer uploads screenshots. A developer shares documents. A crypto trader confirms on chain.
Every piece of evidence is timestamped and tied to the contract, so both parties can see progress and no one can claim something happened that did not.
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04
If Something Goes Wrong, the Guarantee Kicks In
If a milestone is missed, a delivery does not match, or a party stops responding, the guarantee covers what happens next. A dispute can be raised directly from the contract, both sides present evidence, and a written finding is issued within three hours.
The finding decides how the funds are handled. Completed milestones settle to the recipient. Remaining eligible funds return to the payer. Where a breach is confirmed, the applicable 2.5% breach fee is applied under Truvia's published terms.
Three hour hard cap.No limbo, no stalled transactions, no silent delays.
The Truvia Trust Seal.
Every completed contract carries the trust seal, backed by everything the guarantee stands for.
The seal means the contract ran its full course.
Every completed Truvia contract carries the trust seal, which confirms that the contract was funded, tracked, and confirmed by both parties. The seal is not a promise. It is a record.
If a contract was disputed, the seal reflects that too, along with the written finding that resolved it. Nothing is hidden, nothing is edited.
Accountability on breach.
The guarantee includes consequences. Where a contract breach is confirmed, a fixed fee applies under Truvia's published terms.
2.5% of the amount involved
A contract breach attracts a fee of 2.5% of the amount involved, in accordance with Truvia's applicable fee rules. The fee is applied to the relevant breach as specified in the contract and Truvia's published terms.
Where a settlement involves partial completion, the fee is calculated on the amount that was breached, not on the total contract value.
2.5%
Applied only on confirmed breach
No fee for raising a dispute. No fee for mutual cancellation. No hidden charges.
No fee for raising a dispute. No fee for mutual cancellation. No hidden charges.
Written into the contract.The applicable fee is visible to both parties before any funding takes place.
Ready to see the guarantee in action?
Create your first contract in under two minutes. The guarantee activates the moment both parties sign off on the same terms.
Truvia makes trust part of every transaction.
Whether you are buying, selling, or providing a service, Truvia helps you agree on the terms, protect your payment, track progress, and resolve disagreements through a documented process.
Agree on the terms. Fund the contract. Track progress. Complete the transaction with confidence.